Buying Process

No Surprises

At checkout, taxes are added in addition to the sales price. Due to the state laws of North Carolina where our office is located, taxes are also applied to the shipping cost. 

You are encouraged to thoroughly read the description and review the pictures of each item. These instruments are vintage and used, there are no returns unless otherwise specified in the listing description, thanks for understanding. If you have specific questions about a guitar you may reach our office at 1-800-349-1613 or email

Safely Shipping Your Guitar is a Priority

Once the payment is successfully received the seller is notified to begin the shipping process and has 72 hours to pack and ship the guitar. Some sellers choose to use their own shipping and insurance provider and as soon as a shipping label is created, the tracking information is emailed to the buyer. 

Guitar Gavel, Inc. uses as the third party shipping service when selected by the seller and this shipping method is specified in the listing description. specializes in shipping guitars including boutique insurance coverage through UPS Capital. Once the guitar is packed and delivered to a UPS drop off location a tracking number is emailed to the buyer. In the unfortunate event something happens to the guitar during shipping, will act on behalf of the customer to file a claim and help resolve the issue promptly.